Grofers Hiring Freshers For Support Role In Bangalore

Company Detail:-Grofers is a low-price online supermarket that gets products across categories like grocery, beauty & wellness, household care, baby care, pet care and meats & seafood delivered to your doorstep. At Grofers we believe in improving the quality of life of our customers by providing the best products at the best prices.

Company Name: Grofers


Profile: Support

Salary: Best In Market

Job Location: Bangalore

Experience Required: 0 – 1 year

Eligibility Criteria:

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  • B.Tech. / B.E. degree in Computer Science or equivalent software engineering degree/experience
  • Skills:
  • 0 – 1 year of strong exposure to MySQL/Postgres and writing SQL queries and optimizing them.
  • Automation scripting: More advanced tools preferred; Ex: Python, Perl
  • Prior experience in production support.
  • Prior programming experience.
  • Good problem-solving skills and the ability to think on their feet.

Role & Responsibilities:

  • Develop an understanding of Application and multiple components in the system
  • Analyze problems of low complexity, diagnose and fix bugs of low complexity when appropriate.
  • Work with developers to identify and resolve more complicated problems
  • Address urgent issues quickly, work within and measure against customer SLAs
  • Adapt installer, shell scripts, and Perl scripts and aggressively automate manual tasks through scripting.
  • Provide feedback from customer users to the team.
  • Maintain an ongoing record of problem analysis and resolution activity in an on-call tracking system.
  • Proactively monitors production and non-production environments and applications.

How To Apply:

Apply Link: Click Here