Endurance International group Off-Campus Requirement

Company Profile
Endurance International Group is a publicly traded (NASDAQ: EIGI) technology company that helps power small and medium-sized businesses online. Through its proprietary cloud platform, Endurance provides web presence solutions including web hosting, eCommerce, eMarketing and mobile business tools to approximately 4.4million subscribers around the globe. 
Endurance International group
The company’s world-class family of brands includes Bluehost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub, among others. In India, Endurance has a very strong presence through its brands Hostgator, BlueHost, BigRock, ResellerClub & LogicBoxes. Through its strong performance & brand marketing activities, Endurance has been able to cement itself as an innovative family of brands that are market leaders within their categories. Headquartered in Burlington, Massachusetts, Endurance employs more than 2,700 people across the United States in Utah, Texas, Washington and Arizona and in the United Kingdom, India, Israel, and Brazil.
For more visit: https://india.endurance.com/

LinkedIn Profile: https://www.linkedin.com/company/endurance-international-group/

Glassdoor rating: https://www.glassdoor.co.in/Reviews/Endurance-International-Group-Reviews-E236210.htm

Job Details

Roles and Responsibilities:

  • Troubleshooting, resolving all technical issues related to our software and the range of products and services it provisions
  • Interacting with clients via. live chat, web-based systems, online forums and telephone to resolve their problems and gather feedback Testing & analysis of all products & services
  • Identifying any bugs/issues in the system and assisting in their resolution Recording, tracking and reporting problem activity
  • Building strategies to improve efficiency, profitability, and quality of service
  • Reviewing existing product/feature documentation; publish documentation in internal knowledge bases Abide by our organization’s Information security policies and guidelines.
  • Information security is the responsibility of every individual working for the organization and all employees have to follow the organization’s Information Security Policies at all times

Detailed Requirements:

  • Must be customer focused and willing to do whatever it takes to resolve customer issue Strong customer interaction skills and ability to work in a variety of customer situations
  • Outstanding written and verbal communication skills
  • Ability to solve complex problems quickly, inventively and resourcefully
  • Good working knowledge of computers and the internet; strong ability to develop new skills Should be able to provide project foresight in tracking, interpreting and resolving issues and aiding software implementation

Knowledge Required:

  • Networking and DNS basics
  • Basic knowledge of Linux/Windows Operating Systems.
  • Basic knowledge of Hardware/Softwares
  • Basic knowledge of Web and Email servers
  • Configuration and troubleshooting mail clients using IMAP/POP/SMTP
  • Troubleshooting server-side scripts
  • Technologies involved (prior knowledge of these would be a plus):
  • Domain name system (DNS)
  • Domain names and domain name registration
  • Web hosting
  • cPanel/Plesk
  • PHP,Perl,ASP, dotNET, Perl and FastCGI
  • Digital Certificates
  • Issuing

Joining Location: Mumbai
Joining Period: Immediate
Interview Location: Mumbai
Salary: 2.76 LPA – 3.24 LPA + 24,000 Anniversary (paid ones +Benefits (Medical, Life Insurance, Gratuity, Subsidized Meals and a lot more))
Bond: None but the training cost is incurred if they leave within a year
Note: Candidate should have to no backlogs or KT’s

Selection Process

  • Online Application through CoCubes.
  • All applied candidates need to travel to the company office for further rounds of interview.
  • Further Rounds: 1) Written test, 2)Technical Round with Senior leads, 3) Round 2 with the Hiring Manager

Selection Criteria
Throughout percentage: 55 – 100
College percentage : 55 – 100
Batch: 2017
Degree: Bachelor of Engineering
Branch: Computer Science, Electronics, Electronics & Electrical, Information Technology
Bond Period: No Bond
Communication Skills: Prefer good communication skill
Backlogs: No current backlog
WorkEx: No Preference
Apply Link:-  Click Here